Looks like another Sioux Falls citizen is receiving some fine customer service from the city
“I didn’t want the flow chart to be perceived as an indicator that every violation involves this maze of steps,” Cooper said in an e-mail sent after we talked.
He calls the flow chart “somewhat misleading. … I think the flow chart almost makes it look more confusing. I would say it’s somewhat misleading for anybody looking at this chart. They would say this is a broken process that needs a lot of fixing.”
Funny, on the heels of a hearing tommorrow about code enforcement and due process (which is estimated to cost taxpayer’s over $100,000 in lawyer fees fighting a couple of feet of concrete and a $100 citation that does not exist on the books), Mr. Cooper still thinks everything is fine and dandy.
The customer – the city taxpayer – already is well-served by those who work for Sioux Falls government, Cooper says.
“We have a very coordinated process, as I said to the council,” he says.
Don’t you mean ‘bureauracratic process’ Mike?