It’s not often I tell customers what I’m thinking, but I have been doing it lately.
I guess I’m just tired of giving excuses. I personally don’t like them, so I afford the same to my patrons.
Like the lady who seemed peeved because I had not got her drink order yet.
I replied, “Well, we have a packed house and I just got triple sat, I was getting around to it. What would you like to drink?”
Her response? 30% tip (I’m guessing for my honesty).
Or the guy who had to tell me 3 freaking times, “To not forget the honey butter for the bread.”
I replied while placing a finger on my forehead, “Yes, it has been seared in my brain, I won’t forget the honey butter.”
His daughter replies, “He doesn’t get out to eat much.”
Yah think?
S. L. Ehrisman (c) 1/18/11