Snowplow Identification?

Theresa Stehly (co-chair of the snow gate petition) recently had a letter published in the Argus Leader about identifying snow gate plows;

Snow Gate Service:  WINNERS AND LOSERS

Our citizens voted a year ago to make it mandatory that the city use snow gates to clear the driveways in Sioux Falls. As the co-chair of the group that brought this issue to a vote, I have received many comments, both positive and negative about the quality of service provided during snow events. Our members have surveyed different neighborhoods after the snow plows have come through, and have discovered vast differences of efficiency in clearing the driveways with snow gates.  There are snow gate operators out there who are doing a fantastic job.  However, I have been told by the city street department that many drivers are still learning how to use the gates. We certainly understand that there are factors that could hinder the process like inexperience, attitude and fatigue.

We would like to see more accountability in the process.  One area of assistance would be to have a large marking on each snow plow. Galen Huber, the street supervisor, told me that the plows already have a number assigned to them. Using that same number, enlarging it in black letters and placing it on each side of the plow, would give the citizens the information needed to help the drivers do a better job.  Also, there could be an incentive for the drivers who had the most positive comments.  Many of us have seen the markings on the back of semi-trucks that say “How is my driving ?  Along with a phone number.”   This inspires the person behind the wheel to do their best at all times. The same would hold true for our snow gate operators. Using information called in by the citizens, the street department could work with those drivers who are having a difficult time getting the job done.  The manufacturer of our snow gates is willing to come and train drivers on the proper technique to clean all driveways within a neighborhood.

Along with an identifying number on each plow, the city needs to develop a SNOW GATE hotline.  We have a POT-HOLE hotline, and the city sends out flyers with contact numbers to file complaints about neighbors who violate city codes.   These numbers are frequently published and people are encouraged to call about their concerns.  The same energy needs to go into the snow gate program. The city needs to   include the snow gate hot line phone number in all mailings and media programs.

The snow gates have been a wonderful addition to the amenities offered by our city government. With some additional effort, we can create a winning experience next winter for all the citizens of Sioux Falls.