Here we go again, except this time, fortunately no one died.
The city building department was warned several times about a possible wall collapse, and ignored it;
In a string of emails between her and Warrington, Roti expressed her concerns, repeatedly asking whether a structural engineer had looked at the wall.
Warrington assured Roti and several others included on the email — multiple times over two months — that the situation was being handled appropriately.
One thing I have heard from a lot of contractors and citizens during this latest campaign season is that the city employees need to get better at customer service. Whether that is police, fire, code enforcement or building services.
The next mayor needs to support a renewed agenda of bringing customer service back to city hall, before more people die or get hurt.