March 2019

UPDATE: Why was the city secretly experimenting with a parking app without telling the public until caught?

UPDATE: So I accidentally ran into someone tonight who explained the issue to me. I guess the ‘APP’ is NOT the problem, I guess the problem is the app is not communicating with our parking meters correctly. I guess the city is not using a very good telecom (not Verizon) for the communications to the meters which is causing the issue. This surprises me since the city just rolled out 5G with Verizon.

They finally announced today, but not until some folks on FB caught them. It seems to be happening at city hall a lot these days from potholes and floods to transparency, every time someone busts them they announce they are working on the issue;

The City soft launched the app in late 2018 for downtown parking ramps. Since then, the reach of the app has expanded to include many downtown parking meters. Soft launching the app to the public will help the City gain appropriate feedback to ensure potential bugs and issues are worked out before the official rollout, planned for August 2019.

So I guess the city’s innovation department is using us as lab rats for not just 5G, but now parking apps. I will post later about how Bloomberg is using our mayor as a lab rat. What I find interesting is that this gives meter maids a heads up of what meters are expired. Maybe this was a revenue idea they wanted to keep secret.

This was the response from the city;

Jason ReisdorferI appreciate everyone’s passion with regards to this app. We think it’s going to be a big win for the downtown scene. This app wasn’t built on the backs of the taxpayers and we’re not paying to have it developed. This is a free add-on to the pay by CC meters the city purchased (before my time). We compared several similar products, this one is the best option for our citizens for several reasons. We have been working closely with the app developers to work out the bugs and to get the locations geolocated properly. If you followed me at all with the ‘SF App’ launch, you will know that I promoted the heck out of it once we were ready…but it was live for several weeks in public beta before it was launched because I wanted thorough testing before a bunch of people jumped on and had issues and a bad user experience. There’s no reason that we’d want to keep something this awesome a secret…I just wanted it to work properly. I think KSFY is running a story tonight, and now that the cat is out of the bag on this, we’ll launch a presser tomorrow…but like anything new, I’d ask for your patience as we’re about 2 weeks ahead of schedule for when we wanted this thing pushed out full scale. I’m confident all you smart people can help us work out the bugs, so send me any feedback you have while using it and we’ll pass them along to the developers. Thanks for all the support! #OneSiouxFalls

Great video here;

Is Mayor TenHaken a ‘Lab Rat’ for Bloomberg?

I recently read this interview with Mayor TenHaken;

TenHaken, 41, entered office with lots of ideas from his private-sector days about how to build an innovative culture. He said it all went into overdrive last summer. That’s when he joined 39 other mayors to kick off a yearlong executive training program through the Bloomberg Harvard City Leadership Initiative.

While PTH may find this as a great opportunity for the city (but mostly himself, on our dime) I have often been of the opinion that we should elect leaders that are ready to lead. On the job training is NOT a great attribute in a city administrator. In fact, other cities that have actual city administrators instead of a strong mayor setup hire administrators with experience or at least degrees in the field.

That’s why the Bloomberg Leadership training seems like some Harvard experiment to see how much they can influence local government across the country. And quite frankly it is quite scary how much PTH is following suit.

What strikes me is the cultish appeal this “human-centered design” problem solving method of approach seems to have among the leaders & quoted participants (which has actually been around for decades).

By the time Sioux Falls is ready to start piloting some solutions this summer, they’ll have confidence that they’re on to ideas that respond to real needs in the community, are likely to work, and represent innovation for Sioux Falls and its residents.”

Now, granted: those are presumably the words of whoever wrote this article for Bloomberg Cities (I don’t see a byline). However, it’s a pretty bold statement which seems to say this is a can’t lose proposition. I’m not inclined to believe very many “it can’t lose” claims.

Maybe it is just PTH and his young crew. He and his tribe seem smug; holding their cards close. Elbowing ahead with little explanation for the public about their process and goals. They know better. They have it all figured out. Brats!

It is frustrating to read quotes like this from Paul;

“We’ve got so many problems in the city that we were tackling the same way we did 10 years ago, and making two degrees of change,” TenHaken said. “That’s not enough”,

Especially in light of this pothole response. Is that just being perpetually critical of new ideas which aren’t mine/ours? Well, to a certain extent . . . yeah, probably. But, also – in the same way Former Mayor Bowlcut & Bucktooth wanted to erect monuments to himself while neglecting infrastructure – I think PTH is focused on intellectually titillating, entrepreneurially-exciting new org charts for municipal government and hi-tech innovations . . . to the exclusion of the basics. I remain a devotee of a healthy dose of “You gotta walk before you can run”; make sure you can take care of what you’ve already built before you take on more. Sure. Solving public transportation issues has merit and it deserves attention concurrent with other municipal responsibilities. But, fixing more potholes more quickly doesn’t take “cross-departmental synthesizing of key insights “, for chrissakes. Simply greater emphasis, higher expenditures: more teams, more trucks, more patch materials.

Innovation?

Maybe further explore new patching products (letting contractors in Europe handle their own R & D has helped them to construct better roads). And, instead of coddling department heads & staff for doing what they’ve always done (“Ohhh, we have to endlessly express our appreciation to our employees and bring them donuts” – I’m sure Wellness Director Michaels loves that), a leader (boss/administrator/head honcho) needs to hold his subordinates accountable. What successful coach babies his players to get winning results out of them??!!!! I guess one that gets it’s training from Bloomberg.

(CHB contributed to this post)

Financial Comparison between Pavilion & DSPC

I found this comparison interesting. I had to use 2017 numbers because the Pavilion usually doesn’t release last year’s financials until June(?).

Just for the record, I’m not trying to dig up dirt, I just found the way the two institutions generate revenue and expenses to be interesting.

One of the most stark differences is expenses.

Click to enlarge graphic

Lifescape’s Damage Control? (Guest Post – Jannelle Cain)

Did anyone notice the shout out on KFSY News last night they have a half hour special coming up Saturday night, March 30 from 6:30-7 pm called “Empowered by Lifescape”. It will run every day next week at noon on the CW channel. How does a nonprofit have enough money for a fully produced half hour advertisement in the aftermath of a public lawsuit on the abuse of a resident last summer? And let’s not forget the fiasco of how they tried to force the street closure of Elmwood Avenue and all the bad press they have created for themselves through their tactics not just in the neighborhood but throughout the city.

Are they looking for donations or something bigger?

In the news recently, Sanford Health partnered with the VA for research with a $25 million research grant from T. Denny. Does Sanford have expansion plans in the VA neighborhood?

Lifescape had their orders and failed to get the street donated and made A LOT of people angry in this city.  They may have even lied directly to the City Council about moving. Lifescape has already admitted once in this process they want/desire to move within 5 years, but as these things go, they need a buyer.

I would love to still support Lifescape as a neighbor, but the process they used to close the street has left a bad taste in my mouth and a rather chapped hide. I was denied a meeting with the Foundation, and with CEO Steve and VP Rick DeSanto when I requested it on the safety issue of the parking lot for their employees. I received a call at exactly 5:30 pm, one half hour after my business closes so Rick thought he would get my voicemail, however, I answered personal. It was obvious it was a written/prepared statement 8 hours and 20 minutes after my call to request the meeting and told them what I wanted to discuss.  In the return call I was told “Your intentions are “disingenuous” and that I do not believe in the mission of Lifescape or care about their employees or the people they serve.”  That could not be further from the truth, if they would have taken the time to talk to me, they would know that my aunt and maternal grandmother and grandfather were all crippled from mercury poisoning during my Mom’s senior year in high school.  So by the end of that year at graduation she was working 3 jobs, buying them a house in town, and had her younger sister enrolled in the ND Cripple Children’s School after she was released from the University of Minnesota Hospital.

I wish Lifescape luck on their attempt to the gain positive public opinion and raise money with their half hour commercial. It’s unfortunate that a few bad apples at the organization are over turning the apple cart of an otherwise useful and well intentioned institution.